Cancel/No Show Policy

Appointments which are missed or cancelled less than 24 business hours in advance will result in a charge to you of $75.

Your time is valuable, and ours is as well. The earlier that you give notice of your need to cancel, the earlier that we can offer that appointment time to another patient.  This is important as you might benefit from this service yourself at some point.  

Though the scheduling program is automated to send a reminder email or text, there can sometimes be a glitch in the system.  It is the patient's responsibility to know when the appointment is, to check with the clinic to confirm if needed, and to arrive on time. 

Note that if late cancellations or late arrivals to scheduled appointments become a chronic occurrence, we reserve the right to cancel upcoming appointments and offer them to patients who are more committed to physical therapy and wellness.  Special cancellation circumstances will be considered on a case by case basis.